IT Core Consulting Group, LLC ("IT Core," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at itcoreconsultinggroup.com (the "Site") or engage with our services. Please read this policy carefully. If you do not agree with its terms, please discontinue use of the Site.
1. Information We Collect
We collect information you voluntarily provide when you submit our contact form or otherwise communicate with us. This may include:
- First and last name
- Business email address
- Company name
- Service area of interest (e.g., Managed IT, Security, Cloud)
- The content of your inquiry or message
We do not collect, process, or store Protected Health Information (PHI) or personally identifiable financial data through this Site. If your engagement with IT Core involves regulated data under HIPAA, GLBA, or similar frameworks, such handling is governed by a separate Business Associate Agreement or data processing agreement, as applicable.
2. Automatically Collected Information
When you visit the Site, certain technical information is automatically collected by Cloudflare (our content delivery network and security provider) and our web infrastructure, including:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages viewed and time spent
This information is used to ensure the security and performance of the Site and is governed by Cloudflare's Privacy Policy.
3. Cookies
The Site uses cookies primarily for security and performance purposes through Cloudflare. These may include:
__cf_bm— Cloudflare bot management cookie (session duration)cf_clearance— Cloudflare security challenge cookie (1 year)
We do not use cookies for advertising, behavioral tracking, or analytics beyond what is necessary for Site security and functionality. You may configure your browser to refuse cookies; however, some Site features may not function properly as a result.
4. How We Use Your Information
Information you provide through the contact form is used exclusively to:
- Respond to your inquiry or request
- Provide information about IT Core's services
- Schedule consultations or follow-up communications
We do not sell, rent, or share your personal information with third parties for marketing purposes.
5. Disclosure of Information
We may disclose your information only in the following limited circumstances:
- Service Providers: To trusted vendors (e.g., email service providers) who assist in operating the Site or communicating with you, subject to confidentiality obligations
- Legal Compliance: Where required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of substantially all assets, with notice to affected users
- Protection of Rights: To protect the rights, property, or safety of IT Core, our clients, or others
6. Data Retention
We retain contact form submissions and related communications for as long as necessary to fulfill the purpose for which they were submitted, or as required by applicable law. Inquiries that do not result in an engagement are typically retained for no more than 24 months.
7. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your information. The Site is protected by Cloudflare's security infrastructure, HTTPS encryption, and WordPress security hardening measures. However, no transmission over the internet or electronic storage method is 100% secure. We cannot guarantee absolute security.
8. Third-Party Links
The Site may contain links to third-party websites, including our technology partners (Microsoft, Pax8, Kaseya, Google Cloud, etc.). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any third-party site you visit.
9. Children's Privacy
The Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
10. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of information we hold about you. To exercise these rights, please contact us using the information below. We will respond within a reasonable timeframe.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised Effective Date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
IT Core Consulting Group, LLC
Website: itcoreconsultinggroup.com
Email: [email protected]